Shipping Policy

At Sweet Trendz LTD, we are committed to delivering your orders quickly, securely, and with care. Below you will find all the important details regarding our shipping rates, processing times, and delivery methods.

1. Currency Notice

All prices, transactions, and shipping fees on this website are listed and processed in British Pound Sterling (GBP £).

2. Shipping Fees

We are pleased to offer Free Standard Shipping on all orders across the United Kingdom.

Minimum Spend:
No minimum purchase required.

Hidden Fees:
There are no hidden charges. The price you see at checkout is the final price you pay.

Destination:
We currently ship within the United Kingdom only.

3. Order Processing & Delivery Times

To ensure your order reaches you on time, please review the following schedule:

Order Cut-off Time: 5:00 PM (BST)
Order Handling Time: 1–2 business days.
Transit Time: 3–5 business days.
Total Estimated Delivery Time: 3–7 business days

Note:
Orders placed on weekends or public holidays will be processed on the next available business day.

As a kid’s clothing retailer, we carefully prepare and package every order to ensure your items arrive safely and in excellent condition.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Your tracking number

  • A tracking link so you can monitor your package in real time

5. Address Changes

If you need to change your delivery address, please contact us immediately at:  Support@sweettrendz.co.uk. We can modify the address only if the order has not yet been dispatched. Once the order has been shipped, we may no longer be able to redirect it.

6. Delivery Restrictions

Please note the following shipping limitations:

  • We ship within the United Kingdom only

  • We do not ship to PO Boxes

  • We do not ship to BFPO addresses

  • We do not ship to APO/FPO addresses

7. Contact Information

If you have any questions regarding your delivery, please contact our customer support team.

Business Name: Sweet Trendz LTD
Company Number: 11833597
Owner Name: Anderson Dana
SIC Code: 47710 (Retail Sale of Clothing)
Website: http://sweettrendz.co.uk
Physical Address: 67 Marsey Rd, Breightmet, Bolton BL2 5BB, UK

Phone: +44 7860 236526
Email: Support@sweettrendz.co.uk
Contact Form: Click here

Business Hours: Monday-Saturday: 9:30 AM–6:00 PM (BST)
Sunday: Closed
Response Time: Our customer support team responds to all inquiries within 24 hours.

Customer Support Hours: Monday-Saturday: 9:30 AM–6:00 PM (BST)
Sunday: Closed