Privacy policy

This Privacy Policy explains how Sweet Trendz LTD (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from http://sweettrendz.co.uk (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, we collect information about:

  • The individual web pages or products that you view

  • What websites or search terms referred you to the Site

  • Information about how you interact with the Site

We refer to this automatically collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely via encrypted payment gateways)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations)

  • Communicate with you regarding your orders or inquiries

  • Screen orders for potential risk or fraud

  • Provide information or promotional offers relating to our products in line with the preferences you have shared with us

As a kids’ clothing retailer, we may also use this information to improve our product offerings and provide a better shopping experience for parents and families.

We use the Device Information that we collect to:

  • Help screen for potential risk and fraud (particularly using your IP address)

  • Improve and optimize our Site

  • Analyze how customers browse and interact with our website

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our website and services, as described above.

For example:

  • Our website platform and hosting providers support the operation of our online store

  • Analytics providers such as Google Analytics that help us understand how customers use the Site

These partners only receive the information necessary to perform their services and are required to protect your data.

We may also share your Personal Information with:

  • Comply with applicable laws and regulations

  • Respond to lawful requests for information, such as subpoenas or court orders

  • Protect the rights, property, and safety of Sweet Trendz LTD, our customers, or others

4. Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising here:

Facebook
https://www.facebook.com/sweettrendz.co/

Google
https://maps.app.goo.gl/6eSpdGbzjMBtx6pE9

5. Your Rights

If you are a United Kingdom or European Economic Area (EEA) resident, you have the right to:

  • Access the personal information we hold about you

  • Request that your personal information be corrected

  • Request that your personal information be updated or deleted

If you would like to exercise these rights, please contact us using the contact details provided below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that this information be deleted, or unless we are required to retain it for legal or accounting purposes.

7. Minors

The Site is intended for use by adults purchasing products for children.
We do not knowingly collect personal information directly from individuals under the age of 18.

8. Contact Us

For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us using the details below.

Business Name: Sweet Trendz LTD
Company Number: 11833597
Owner Name: Anderson Dana
SIC Code: 47710 (Retail Sale of Clothing)
Website: http://sweettrendz.co.uk
Physical Address: 67 Marsey Rd, Breightmet, Bolton BL2 5BB, UK

Phone: +44 7860 236526
Email: Support@sweettrendz.co.uk
Contact Form: Click here

Business Hours: Monday-Saturday: 9:30 AM–6:00 PM (BST)
Sunday: Closed
Response Time: Our customer support team responds to all inquiries within 24 hours.

Customer Support Hours: Monday-Saturday: 9:30 AM–6:00 PM (BST)
Sunday: Closed